Your comments are important to us.  If it's a question, we will try and respond or have the appropriate individual reply directly to you.  If you've seen a member of the Niagara Regional Police Service going above and beyond the call of duty, we want to know about it.  We value our members' efforts and would like to recognize their personal actions and contributions.

We can be reached at:

Regional Municipality of Niagara
Police Services Board
68 Church Street
St. Catharines, ON  L2R 3C6

Telephone: 905-685-0321
Fax: 905-688-0036
e-mail: nrpboard@nrps.com
 

If your query concerns a complaint, we would like to inform you about the Public Complaint Process.  Individual Police Services Boards are responsible locally for establishing policy governing the administration of the complaints process.  They are required to establish guidelines for dealing with complaints.  Local boards are responsible for handling all complaints about the Chief of Police or the Deputy Chief.  The Board also receives written reports from the Chief of Police regarding:

  • Complaints dealing with policies or services provided by the Police Service;
  • The Chief's decision not to deal with the complaint because:
         a) it was filed six (6) months after the incident;
         b) the complaint was not directly affected by the circumstances; or
         c) in the Chief's opinion, the complaint is frivolous, vexatious or made in bad faith.

For further information on the public complaints process in Ontario, please contact the:

Ontario Civilian Commission on Police Services
25 Grosvenor Street, 1st Floor
Toronto, ON  M7A 1Y6
www.occps.ca

In the Greater Toronto Area, call:
Telephone: 416-326-1189
Fax: 416-314-2036

Outside the Greater Toronto Area, call:
Toll-free: 1-888-515-5005
Toll-free fax: 1-888-311-7555

 


For more information, contact the Police Services Board at (905) 685-0321.
You can also contact us by sending email to the Police Services Board.