Victim Services Officers investigate domestic violence cases, level 1 assaults, and assist in investigations of Missing Persons.  Their involvement in these cases may include follow-up investigations, charges, referrals to other agencies, or other actions to aid the victim.

In addition to investigating domestic violence, Victim Services Officers perform tasks that enable police and other organizations to monitor domestic violence.  Officers complete monthly Spousal Assault forms for compilation of domestic violence statistics, and provide background information for monthly (domestic violence) crown interviews.  Victim Services Officers report to the Victim Services Coordinator, who oversees Victim Services Officers in Districts of the Niagara Regional Police Service.  These officers also liaise with other police agencies, the Crown Attorney's Office, Family and Children Services, and the public in relation to family violence.

Youth Crime involves criminal activity committed by young offenders, and requires officers to co-ordinate, conduct investigations and monitor court cases and files in relation to young offenders.  Youth Crime Officers liaise with courts, Crown Attorneys, Probation Officers, and other organizations that address the needs and responsibilities of Young Offenders.

Youth Crime Officers participate with and act as resource persons for community groups, youth organizations, and other committees that address youth issues.  They also prepare in-service training material for platoon officers for young offender status, legislation changes, or any other criteria to assist in dealing with young offenders.